Privacy Policy

1. Who We Are

KRUM Operations ("KRUM", "we", "us") is an operational design firm based in Nepal. We help businesses build systems that run without constant founder involvement.

Contact: contact@krum.com.np

2. Information We Collect

When you use our website or contact us, we may collect:

• Contact information: Name, email address
• Business information: Business type, team size, operational challenges (from contact form)
• Usage data: Pages visited, time on site (via analytics)

3. How We Use Your Information

We use collected information to:

• Respond to your inquiries
• Understand your business needs before a consultation
• Improve our website and services
• Send relevant follow-up communication (only if you've contacted us)

We do not sell, rent, or share your personal information with third parties for marketing purposes.

4. Data Storage

Your contact form submissions are stored securely in our database. We retain this information only as long as necessary to fulfill the purpose for which it was collected or as required by law.

5. Cookies

Our website may use cookies for basic functionality and analytics. These help us understand how visitors use our site. You can disable cookies in your browser settings.

6. Third-Party Services

We may use third-party services for:

• Website hosting (Vercel, cPanel)
• Analytics (to understand site usage)
• Email delivery (to respond to inquiries)

These services have their own privacy policies governing how they handle data.

7. Your Rights

You have the right to:

• Request access to your personal data
• Request correction of inaccurate data
• Request deletion of your data
• Withdraw consent for future communications

To exercise these rights, contact us at contact@krum.com.np.

8. Changes to This Policy

We may update this privacy policy from time to time. Changes will be posted on this page with an updated "Last updated" date.

9. Contact

If you have questions about this privacy policy or how we handle your data:

Email: contact@krum.com.np